Programme area for Health Services Secretary - curriculum for common programme subject VG3 (HSE3-02)

The programme subject deals with the relationship between nutrition, physical activity, tobacco and health. Furthermore, the subject deals with symptoms, different illnesses and suffering, and the most common medicines. Mental and physical health of patients is a part of the subject, in addition to hygiene, first aid and environment, health and safety.

The programme subject deals with communicating and interacting with medical practitioners and patients. Furthermore, the subject deals with handling conflicts, observing patients, reporting, and rules and regulations related to confidentiality and personal information protection. It also includes interdisciplinary cooperation and being clear, concise and correct in professional communication. Professional care and guidance for patients and users is included in the subject, in addition to learning how to handle conflicts. The programme subject also covers attitudes for meeting people with different needs.

The programme subject deals with professionalism at work, service-mindedness, aesthetics and work ethics. Current rules and regulations related to the health and social services sector, confidentiality and personal information protection are included. The programme subject covers administrative work, technical laboratory tasks, assisting health workers and general office work, and correct and effective use of aids and tools. Organising for and cooperating with other occupational groups, quality development and internal control routines belong to this subject.