Curriculum for Office and administrative skills Vg3 / in-service training at at training establishment (KAD3-01)

Basic skills are integrated into the competence aims for this course in areas where they contribute to the development of and are a part of the basic subject competence. In Office and administrative skills, basic skills are understood as follows:

Being able to express oneself orally in Office and administrative skills involves communicating with clients and users as a part of all services provided.

Being able to express oneself in writing in Office and administrative skills involves preparing documents that are part of administrative office work and customer service.

Being able to read in Office and administrative skills involves acquiring, preparing and using information in daily administrative office work.

Numeracy in Office and administrative skills involves using the company or agency's economic systems to do calculations, estimations and when creating statistics when preparing presentations with figures.

Digital literacy in Office and administrative skills involves using office support systems and technological office tools and aids for customer service and administrative office tasks.