vg1 sales, service and tourism (SSR01‑01)
Competence aims and assessment
Competence aims after business operations
The pupil is expected to be able to
- describe rules and legislation relevant to the service industry and explain how they govern business operations
- describe the distribution of responsibility and what the various roles in an enterprise involve, and prepare and present an organisation chart
- assess, calculate and adapt the price of a product in relation to costs and market situation
- explain and keep simple accounts, prepare a budget and assess profitability
- describe the flow of goods and quality in the value chain and assess dilemmas related to profitability and sustainable development
- carry out a simple risk assessment and present various measures that prevent undesired events
- carry out and document work in compliance with applicable regulations governing health, safety and environment
- follow an emergency preparedness plan and explain the function and purpose of emergency preparedness plans
Formative assessment
The formative assessment should help promote learning and the development of competence. The pupils demonstrate and develop competence in business operations when they use knowledge, skills and critical thinking to solve assignments in the programme subjects.
The teacher facilitates pupil participation and encourages the desire to learn through a variety of assignments. The teacher can give assignments that cover multiple or all the programme subjects. The teacher shall have conversations with the pupil regarding their development within business operations. The pupils shall have the opportunity to express what they believe they can accomplish and reflect on their own academic development. The teacher provides guidance on further learning and adapts the education to enable the pupils to use the guidance provided to develop their competence in the programme subject.
Assessment of coursework
The grades awarded for coursework reflect the overall competence of the pupil in business operations at the end of the education in the programme subject. The teacher plans and facilitates the pupils in demonstrating their competence in various ways. Using the competence aims as a starting point, the teacher shall assess how the pupil demonstrates understanding, reflection and critical thinking, and how the pupil masters challenges and solves assignments in various contexts. The teacher awards grades in business operations based on the competence the pupil has demonstrated by planning, completing, assessing and documenting their own academic work.